Charter FAQ
Q: What kind of vehicles are used?
A: We operate a 21 passenger bus with a separate cargo area at the back for luggage.
If you require a different type of vehicle please do not hesitate to contact us. We can work with our partners to make it happen.
Q: What is the maximum number of hours the bus can be rented for?
A: For safety reason and to comply with provincial and federal regulations, our maximum driving time is 12 hours per day for charter services. These 12 hours must be within a 14 hour period.
Q: Is liquor permitted on the bus?
A: Alberta regulations require that a liquor license be purchased if you wish to consume liquor while chartering our bus. After booking your charter services, you must purchase a liquor license from a liquor store. In order to do so you will require a letter from us, which will outline the following conditions:
- We only allow pre-mixed liquor such as beer or coolers;
- All beverages must be in their original cans or bottles (plastic only, no glass);
- Maximum of 3 drinks per person;
- The person obtaining the license is responsible to ensure that only the allowed number of drinks are brought on the bus. Additional drinks can be stored in the bus cargo area;
- The person obtaining the license is responsible to ensure compliance with all related laws and regulations;
- The person obtaining the license is responsible for the safety of the passengers once the final destination is reached;
- The person obtaining the license is responsible for all damages and clean-up required as a result of the liquor consumption;
- A damage deposit may be required at the time of requesting the letter to obtain the liquor license. The liquor license must be presented to the driver prior to departure.
Due to provincial regulations, the consumption of liquor while aboard our bus is not allowed in British Columbia.
Q: How far in advance should reservations be made?
A: Our bus is also used for tours we offer and we suggest booking as far in advance as possible. We sometimes have last minute openings, so do not hesitate to contact us.
Q: What are the Canadian guidelines in regards to gratuities?
A: Gratuities are a recognition of outstanding services and should be determined by the person receiving the services. In the bus industry, a typical gratuity is around $1.50 to $2.50 per person, per day or approximately 10 to 15% of the charter costs.
Q: How are charter pricing calculated?
A: Pricing will vary based on the distance, driving time, standby time, number of passengers and trip duration. Additional fees such as overnight lodging for the driver and guides, park fees, highway tolls and other fees depending on the type of trip you are planning must also be included. Gratuities, although optional, are much appreciated.
Contact us for a quite specific to your requirements.
